Unified Communications

Unified communications changed the way people work for the best, using technological that integrate communication tools including email, audio, video, and data communication services into one platform (one IP-based infrastructure) where the businesses and individuals can manage all their communications in one entity instead of separately.
UC solutions integrate the following functionalities into one IP-based infrastructure platform:

v  Voice (telephony, IP-PBX)
v  Audio conferencing
v  Email system
v  Unified messaging (Voice Mail and Auto Attendant)
v  Video conferencing
v  Desktop conferencing
v  Application sharing
v  Presence
v  Instant Messaging (IM)
v  Whiteboard


Microsoft Unified Communications will help the customer save costs by reducing operating costs, consolidating infrastructure, and leveraging human capital more effectively, through reduce toll costs, cell phone charges, conferencing service fees, travel and training costs, meeting expenses, consolidating older communications systems into a single, integrated platform and will be built on the current investment that the customer has made.

Using integrator email, enterprise telephony (VOIP), voice mail, instant message, and conferencing capacities, customer can quickly and easily connect with the right person via the software applications and business processes them every day.
It combine Enhanced Voice over Internet protocol (VoIP), enterprise IM, presence, and Web conferencing capabilities within a single offering. Skype for Business
 is a robust, flexible, session initiation protocol (SIP) standards-based, real-time communication platform that enables presence-based VoIP call management; audio, video and Web conferencing; and IM across existing software applications, services, and devices.


Skype for Business: Formerly Lync “Linking Youth and Communities”.

Now Skype is part of Microsoft. Together we will bring innovative technology to friends, family and colleagues everywhere. And now the future possibilities for our customers are even more exciting.

Skype is for doing business, expertly manage your online meetings with advanced calling options, like muting one or all participants and transferring presenter control. Trust in business-quality meetings with encrypted video and audio streams, and 24/7 phone support when needed.  Also skypes text, voice and video make it simple to share business with the people all over the world.

Microsoft has invested in the transformation of business by simplifying and unifying all of the different tools people used to communicate for work in other words Lync means the freedom to work anywhere.

SISC Business Impact of Unified Communications with the Microsoft Skype for Business:

v Improve End-User and Team Productivity.

v Complete Projects Faster.

v Shorten Tasks Cycle.

v Resolve daily Issues Faster.

v Reduce Telephony and Audio Conferencing Charges.

v Lower Messaging Costs.

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